We offer a personal approach, we can help with any IT problem, but we can also help with any problem you have even if we don’t offer it as a Service. 

It’s essential for us as a business to be flexible and willing to assist customers even when their needs go beyond our core offerings. Here are a few points on how we go about this in our offices:

Commitment: Our commitment to you as a client is customer satisfaction and problem-solving with every issue and job at hand with a ‘family atmosphere’, we ALWAYS do what we say we are going to do.

Skilled Team: We have an extremely skilled team in both our OKC office and our Tulsa offices that can handle a broad spectrum of problems. We encourage continuous learning and development to keep our team up-to-date on various issues.

Customer Support:  We have a responsive and helpful customer support team in place. Our team is equipped to guide customers on a wide range of issues, even if they are not directly related to our core services, we are always on hand to help.

Resources: We offer valuable resources such as blog posts on various topics. These showcase our knowledge and provide helpful information to you and your company for when you need a little extra information

Consultations: You can call us any time for an initial consultation to assess a client’s issue where we recommend solutions, even if it falls outside of our usual services.

Referrals: If we can’t directly assist with a particular problem, we maintain a network of trusted partners or other experts whom we can refer customers to.

Feedback and Adaptation: We love feedback from our customers to understand their evolving needs and areas where we can improve our services or assistance to you.

Being more than just an IT company requires a strong commitment to our customer service and the ability to adapt to changing customer needs. By positioning NyVA as a versatile problem-solver, we thrive on building strong relationships and a loyal customer base.

Call NvYA to become part of our family.